Refund Policy

Last Updated: 30/12/24

At Max Foley Prints, we strive to ensure you’re completely satisfied with your purchase. If you’re not happy with your order, here’s how we can help:

1. Eligibility for Refunds

We accept refunds or exchanges under the following conditions:

• The print arrives damaged or defective.

• The wrong item was shipped.

Refund requests must be made within [X] days of receiving your order.

2. How to Request a Refund

To initiate a refund, please:

1. Contact us at [Insert Email] within [X] days of receiving your order.

2. Provide your order number and photos of the damaged or incorrect item.

3. We’ll review your request and provide instructions for returning the item (if applicable).

3. Return Shipping

• If the issue is due to our error (e.g., wrong item shipped), we’ll cover return shipping costs.

• If the return is for other reasons, you’ll be responsible for return shipping fees.

4. Refund Process

Once we receive and inspect the returned item, we’ll process your refund within [X] business days. Refunds will be issued to the original payment method.

5. Non-Refundable Items

The following items are not eligible for refunds:

• Prints that are damaged due to improper handling after delivery.

• Custom or personalized orders (unless defective).

6. Exchanges

If you’d like to exchange an item, please contact us at [Insert Email]. Exchanges are subject to availability.

Contact Us

If you have questions about our Refund Policy, please reach out to us at:
Email: [Insert Email]
Phone: [Insert Phone Number]